Catherine REINBOLD: “I am a psychology, trainer, and supervisor since 2018 at Télé-Accueil Namur Brabant Wallon. I am personally trained in the Person-Centered Approach (Carl Rogers) and I work also as a therapist in a Family Planning Center (Brussels), working with individuals, couples and family. “
Aurélie BOGAERTS: “Graduated in psychology in 2013 (in clinical psychology, more specifically in systemic), I joined the Télé-Accueil Liège team in 2015. I am still part of the team as a trainer psychologist and supervisor. My role is to be an emotional support and trainer for listeners. Trained in the Person-Centered Approach (Carl Rogers), I also sensitize external services to the posture of Rogerian listening skills or other thematics more specific such as suicide, domestic violence, listening to one's own emotions,... “
Catherine Reinbold and Aurélie Bogaerts
Workshop leaders
What is the added value of human listening and can we work “hand in hand” with AI?
Workshop
In this workshop, we will explore two areas: first, we will present the results of a survey conducted among listeners at Tele-Accueil Belgium. This questionnaire will give us an access to listener's perception of their listening skills as human being. This will help us make connections with your own feelings and experiences. You will then be asked to highlight what are, for you, the essential values of human listening. Second, we will invite you to reflect in creative and varied ways on how we can work together, "hand in hand" with the AI progress in the landscape of our helping services.