Franz Fritz has been a voluntary worker at TelefonSeelsorge Rhein-Neckar (Mannheim, Germany) since 2010, providing support via mail and telephone. Ever since, he has also been engaged in various organizational committees at TelefonSeelsorge on a local, regional and federal level, including representation of volunteers in the “Fachvorstand”. He holds a PhD degree in Mathematics and has worked as IT manager during his professional career. His personal interests include mathematics and psychology, and he enjoys playing the piano and organ. He is married with two children and five grandchildren.
Karin Bochenek has been a volunteer at the German TelefonSeelsorge since 2009. She provides support to people seeking help by telephone and E-Mail. For more than 40 years he has been working in the healthcare sector. In her private life, she enjoys singing, swimming, cycling, and spending time with her grandchildren.”
In this workshop we want to present the structures and the organizational framework which has been developed over the last 30 years by the volunteers of TelefonSeelsorge Germany across locations and regions and how this helps us to gain new insights and to develop new perspectives regarding our work. This workshop should also provide the opportunity to discuss specific situations or questions which have emerged within or across the 100+ locations of TelefonSeelsorge. Participants from other countries are also cordially invited to present and to contribute their views and perspectives.