Cornelie Breu, volunteer with the Munich Protestant telephone counseling service. As an art therapist, I try to approach these issues creatively.
"Hello, this is Jana, your virtual voice from the Telephone Emergency Service - what can I do for you? Do you have a problem? In which topic would you categorize your problem? 1-Depression, 2-Loneliness, 3-Relationship problems, 4-Suicide? Please choose a topic. I didn't understand you exactly." With creative, artistic means we will face our special characteristics and our feelings. Will there be a conclusion? How will the friendly virtual voice cope with our intense, primal human needs? Will Jana be able to change her individual perspective to make relationship possible?