Marc Oliver Thoma: "I am a freelance IT and communications trainer and consultant. As a trainer and consultant, I support companies and public authorities in the introduction of AI systems. I train and advise managers and employees. I am 51 years old, married and live near Bonn, Germany."
https://www.linkedin.com/in/marcoliverthoma/AI-supported conversation simulations open up new possibilities for training, further education and supervision in telephone counselling. The workshop provides practical insight into the use of such simulations as a didactic tool – from realistic conversation sequences to different roles and emotions to clear ethical and technical boundaries. Marc Oliver Thoma is a consultant with many years of experience in the use of AI- based systems, including as a tool in training simulations. The aim is to reflectively evaluate the opportunities and limitations of AI and to create a sound basis for decision-making regarding its use.