Cathy Clift is the project coordinator for the Child and Youth Helpline, the Parent Helpline, and the online counseling platform "Vertrau Dich" for young people. She is a qualified psychologist, a trainer in pastoral care, and a theater therapist. With her theater group, she regularly performs on stage herself.
Digitalization, artificial intelligence, bots in therapy and counseling? How can we remain a tangible human presence in this virtual world? How can we offer genuine empathy and true compassion? Do algorithms, with their informational advantage, offer benefits that our human resonance cannot? This raises the question: what actually has an effect? Could it be the imperfect - the “I don’t really know right now either...” - that creates a human closeness which is healing and comforting? Through self-awareness, personal experience, and real-life encounters, we approach these questions